Reviews from Google
Ally Cohen
17:37 18 Jul 17
Kenny and his staff have ALWAYS gone over and above for me. It's much easier for me to just take my car to one of the hundreds of other places, but I'm happy to make the drive to make sure that my car is safe for me and my kids to drive. AND also for the honest work and estimates that go into car care. I refer everyone that's looking for car care to Kenny and the team at Kenny's Lakes Area Auto! Good people who truly care about their clientele.
Rodney Martin
23:39 18 Jul 17
Kenny is proud of his business. So proud, in fact that a few years ago he changed it from "Mufflers and More" to Kenny's Lakes Area Auto Experts. Not the type of guy that wants to hide anything. Yes, stuff happens and there's not a business out there that can say they've never screwed up, but the best measure of character - for ANY business - is what they do when (not if) something goes wrong. I trust Kenny and his team to always take care of car troubles in the Walled Lake area.
Pete Mullin
15:05 28 Jul 17
Kenny himself is a tried and true, consummate professional in every sense. My experience there was exceptional, well sorted, inviting, and exceeded all of my expectations.Having dealt with countless shops like this before, I can easily refer this one as a cut above the rest.I will be back for future service.
Karen Shivnen
23:10 05 May 17
I am very pleased with their service. They are very professional, friendly & dependable. I would not hesitate to recommend them. Pricing is fair & I feel I can trust them 100%.
Jim David
00:47 09 May 17
I usually do my own auto repair but I’m getting older and don’t have the time anymore. Kenny and his team did an excellent job replacing struts, tie rod end and alignment. The car washed and ready to go as promised. The car handles great. I would definitely recommend them to others.
Lee Helpingstine
00:00 06 May 17
Great service as usual at Kenny's. Had a new set of tires installed, alignment corrected, and brakes flushed today to get ready for a vacation trip in my Z. Bill, Mike and all the guys took great care of me as usual. I usually DIY but any time I am short on time or there is a particularly difficult job I trust Kenny's Lakes Area Auto Experts to get it done for me. And the popcorn makes a great breakfast. 😛
Chad Messel
20:50 24 Jan 18
Kenny, Bill and Mike are trustworthy professionals with an overriding goal of keeping you safe and on the road. They maintain 12+ vehicles of mine...including my son’s. Highly recommend!
Zach Sharp
05:32 28 Jan 18
I dropped the vehicle off at 3pm on a Thursday and didn't get it back until 1pm the next Monday. Went here because my vehicle broke down and it was within my AAA tow radius. Ended up needing a replacement cv axle. This shop would not give me a Quote over the phone but I was in a pinch so had it towed anyways. I called 3 shops, talking to 2 family friend mechanics, and 1 hour of online research I figured the repair would be $180-$220 in parts/labor. They called me and told me it would be $420 out the door. $170 for the part and $250 for labor(2.5 hours). Every mechanic uses a program called Michelle for their repair time quote and that site says it should take 1 hour. Also the gold lifetime warrantied cv axle at autozone and oreilleys $70. So I called up there to ask why it was double the price and all the guy said was the part is that much from their supplier and they warranty all their work for 2 years so it's worth the money. Long story short he said I could supply my own part but it would tack on more money to the labor costs. He was extremely rude. When I went to pay I asked a different worker why it was so expensive and he was hostile and said the same thing. I saved myself $100 buying the brand new part down the street and when I got home my receipt said none of the work was under warranty because I had them use "my own part" which I bought brand new at autozone 30 minutes before. Neither of the two workers told me the warranty was void if I supplied my own part. They didn't check any fluids, quote me on other obvious work the vehicle needed, and tried to charge me $100 over DEALER price because they New I was desperate when they saw the vehicle come in on a tow truck. Multiple certified mechanics told me there is NO WAY that should have cost over $220. This shop is not trustworthy, scams customers who are desperate, they are very rude, and charge more than the dealership does. I've had multiple car repairs and multiple different shops and have never had a bad experience like this. Avoid at all costs
Dave Szymanski
02:08 21 Mar 18
Don't waste your time with a safety inspection it's nothing more than common sense. Yeah great they told me the blinkers work $100.00. I was quoted $2800.00 for unnecessary repairs, no breakdown of the cost and labor until I asked them to show it to me. They did a diagnostic check for $204.00 then charged me $300.00 and gave me all these excuses why. Bottom line i paid them to get my car back took it to BC auto and they fixed it for $98.00 bucks. I was looking for honesty and reliability and Kenny' fell way short of that.
Sidney Aiken-Walker
21:54 21 Apr 18
If I could rate this place negative stars I would not even open on a Saturday and apparently owns the lot next to his shop (recent purchase) according to his newest employee who he has here trying to collect $10 from everyone parking for a FREE event non the less maybe the owner should think again before he sends out a disrespectful individual to ''represent" his company.
Jeff Salatka
17:29 27 Apr 18
1st class service from the team at Lakes Area Auto. Would recommend to anyone looking for a quality mechanic. Brakes, exhaust, routine maintenance...they do it all.
David Rogers
18:48 03 May 18
Fantastic work here! I really appreciate the effort to inform of each item needed and not pushing me to buy anything!The warranty is the best I’ve ever seen, and the prices are fair!!!
Jillian Taranger
21:09 21 May 18
Kenny and his guys really saved me today! They were able to not only fix my issues without charging me for unnecessary things, but also kept in great contact with me which minimized my anxiety greatly! On top of great service they sent a sweet man named Jerry to come pick me up and bring me to the shop at no cost to me! I highly recommend them, thanks again guys!😁
Scott Pearce
18:03 15 Jun 18
This place is simply amazing! They have worked on six of my vehicles without a stitch of a problem. Great prices, work always done on time and so easy to work with. I don't think there is a better shop in town.
Pat Val
22:25 26 Jun 18
Kenny's was great !!!! Just had a front end alignment but I'm confident that I will use them for more work. They were referred to me by a high performance shop and I couldn't be happier.
Steve Betts
19:43 13 Oct 18
There's no better place in Walled Lake to get your vehicle repaired and maintained. Kenny, Bill, and Mike will get your vehicle trouble-free and fun to drive. Very professional and courteous.
Emily Sovlansky
19:54 17 Dec 18
I'll never take my car anywhere else. The first time I took my car in for a safety inspection because my family and I were driving down South after a death in the family. They fit me in to their loaded schedule, offered me a ride, gave me coffee, and Jerry and I talked for a while. They fixed what absolutely needed done and told me what I could wait on fixing because money was tight. I took it back to get the rest fixed not too long ago. Again, Bill, Mike, and Jerry were incredible. Adam gave me a ride home so I didn't have to wait. Everything was done in a timely manner and I knew exactly what was being done and why. Most importantly, they fixed my car affordably, didn't try to sell me anything I didn't need, were nice, explained everything and answered all my questions, and I trust these guys to do it right and not pull one over on me. I love Kenny's shop, they've earned my loyalty!
Michael Pesick
21:43 17 Dec 18
I would give 6 stars to Kenny if i could. From the initial phone call all the way to the end result Kenny made sure everything with my car was taken care of perfectly. if you have any car issues whatsoever this is the place I would call first. Thank you.
Doug Cohen
17:27 02 Jan 19
Kenny is a hands-on owner who knows his stuff and cares about doing right by his customers. They are efficient and honest there and they will educate you about your vehicle in terms you can understand. Highly recommended.
Patrick morgan
03:14 06 Jan 19
Guys do good work I've had my car in there several times quick turnaround time the two year 20000 mile warranty is a big plus to on all work they do parts and labor included
Daniel A. Carr
22:09 06 Feb 19
Very disappointing experience as my son's 2003 car was towed there due to over heating. After charging me $100 for diagnostics (no biggy), I was called and said the repair would be over $1200. I wanted a detailed explanation for $1200 so they told me that not only would the thermostat need to be replaced, but that every hose (6-8) would need to be replaced since the overheated engine could have damaged the hoses, then the oil would need to be changed and on and on. I explained that the car had only cost $3000 so we just wanted the minimum repair to get the car on the road. They said they wouldn't do anything unless I agreed to the whole repair job. So we picked up the car, went to AutoZone and bought a thermostat and replaced it. (less than $100). The hoses are not brittle as they said and the car runs fine. Whatever happened to the good old days where you could trust the local shop?......sigh.....
Roopa Patel
19:21 22 Feb 19
We choose to go small business so thought give it a try. Tuffy less than half a mile provide free inspection service but this dude charged us $50 and didn't even perform through inspection. He didn't have tool to take the rear tires and asking us to buy for him to finish the job. Would not recommend it to anyone. Go to Tuffy, ask for Tony much reliable. Surprised Kenny LAKES AUTO is in a business even.
Mark S
03:38 19 Feb 19
RIP OFF! Dishonest and expensive! Zero stars if I could. This is the place your dad would tell you to stay away from. They will nickle and dime you to death. I needed my brakes done and the price seemed high but I needed them replaced before I went on vacation. I got my old parts back and saved them. A few weeks later I needed a headlight replaced so I went to Dan's Auto in Walled Lake. I had them give me a price on the same work that Kenny did. Dan was half the price. Dan said the rear pads that Kenny replaced didn't even need replacing. I guess the high price from Kenny helps paying for his race cars. Avoid this place at all cost! Shame on you Kenny.
Noah Sold
17:44 21 May 19
Unbelievable service and honest which I have found hard to find. Highly recommend.
Justin Hanna
00:35 13 Jun 19
Great service, timely service, and reasonable prices. What more can you ask for? Kenny is the man!
chelle v
17:15 15 Jun 19
Honest and trustworthy mechanics! 10/10 would reccomend to anyone for non collision repair or diagnostics.
Jim
10:43 17 Jun 19
Kenny and his team do great work. I would highly recommend them to everyone who needs quality automotive maintenance\repair work on their vehicles!
Sabrina Qazi
17:26 19 Jun 19
Very professional and honest service for car repair. Car was completed in timely manner! I would highly recommend them for your car servicing needs.
Patrick McLaughlin
00:27 28 Jun 19
Amazing shop, amazing crew. I've been going to Kenny's for the last few years, and brought them some sub-par vehicles to work on; they've always gotten me back on the road quickly and with maintenance schedules so I know whats next. They've even given me a freebie when I needed to drop her off to check the charging system, test drive and all. Be a regular to these guys, they'll keep ya goin!
Kevin Dawson
22:03 03 Jul 19
Honesty counts. A lot. I'm no auto genius by any means, and they could have taken me big-time. I had a noise in the front-end. It could have been the axel. On a 4WD, that's over a grand. It was tracked down to a bad tire, of all things. Their profit on that job was low, but their esteem grew gigantic in my eyes. Next time, I had a cylinder knocking like crazy. Once again, it could have been anything from a piston to the rings to a rod. It turned out to be a coil. Now, replacing the coil wasn't cheap... but it was a fraction of the price of a new rod or piston. Talk to Bill when you go in there. He's an honest guy. Oh, and by the way -- my vehicle's running great.
Raymond Jason
18:18 06 Jul 19
Excellent place to go for any of those who need their vehicles serviced Very fair prices, excellent people who work there and no unexpected surprises 😁. I will be using them for all of the necessary repairs needed to my vehicles in the future.
Mark Bordelove
18:31 15 Jul 19
I called Kenny after hours regarding a blown fuse. He let me come to the house and analyzed the situation in 5 minutes. He replaced the blown plug and sent me on my way. He definitely went above and beyond late on a friday evening. I would recommend them to anyone. Thanks Kenny!!
Gabriel Johnson
23:22 24 Jul 19
Kenny’s Lakes Area has some amazing service people. Bill took great care of me, and diagnosed an issue which could have been car ruining if not detected. I would have gotten a second opinion on their other repair suggestions if my car was worth the money- but I’ve heard worse quotes for repairs. My only questioning comment is about service to diagnosis, or an additional communication. I followed up 2-3 times before I got a call from the team, which took about 1.6 business days. On my current experience, definitely would go there again when I’m in a pinch.
Jessica Gutowski
12:45 26 Jul 19
Kenny’s is the only shop that I trust to work on my vehicles. They’re honest, hard working, and always on top of everything. Thank you Kenny’s Lake’s Area Auto for years of keeping my family and myself safe.
Larkin Leach
23:36 24 Jul 19
The team at Kenny’s is always super friendly and I trust what they recommend. They also have exceptional service!
Helene Armstrong
17:56 01 Aug 19
The team at Kennys are very professional and always ready to help you. I have complete faith in their ability and honesty. Never doubt that they are a client oriented business. Helene Armstrong
Derek Kevra
14:27 03 Aug 19
I will never go anywhere else! They say once you find a mechanic you trust - you go to that person forever. Kenny and his team are those people! They stand behind their work and are honest. Plus, they work fast. Love this place.
Neal Howald
10:21 06 Aug 19
I have 100% trust in Kenny's care of our family's autos. Just like our pharmacy has our records and keeps everything up to date; Kenny's does the same with our cars. It's where we've taken them since the first oil change. We get BG protection which is a big piece of mind. Bill and Mike know you by name when you walk in the door. Kenny is proud of his staff and business and he should be. 5 stars
Jordan McBain
21:02 20 Aug 19
(Opinion:) Absolute Pirate. They gave me a bill for the preparation of an estimate with a subtotal of $38.95. When I refused, the work they estimated, they pointed to two $108 charges (that were buried in the bill but not itemized or included in the subtotal) and refused to return my truck. I insisted the balance due was $38.95, offered to pay that balance and demanded the return of my truck. They called the cops.
Thomas O'Neill
17:39 25 Sep 19
Kenny and his team take great care of their guests and the cars that they service. With my Corvette, I know I can trust him to be knowledgeable of common problems, and complete repairs as necessary and in a timely manner. Whenever I have an issue, Kenny is always happy to help and responsive. Only shop I trust in the area, honestly. Anything I don't have Kenny's do, I do myself.
Darlene C
16:36 04 Oct 19
Bill is awesome! He recommended a cost effective way to save me hundreds of dollars. Don't bother with the dealership! Go to Kenny's!
Rebekah Lapinski
02:38 20 Nov 19
I got into a bit of a pickle with my car during the recent heavy snow. Needed a handful of parts replaced in my car. Kenny's Lakes Area Auto Experts found the parts I needed at reasonable prices, and their labor rates are also very competitive--often at the low end when you compare the rates online. They answered any and all questions I had regarding the work that needed to be done and the parts that needed to be replaced. They were very flexible when I decided to change the game plan for some of the repairs and had no problems with me ordering some of my own parts and having them delivered to the shop. They had all of the parts in a matter of days and had my car good to go the same day the last of the parts arrived.
Scott Sisler
20:08 27 Nov 19
Kenny was amazing. Took care of all my needs at a very reasonable price. Highly recommend!
Jamez Frederick
22:56 26 Nov 19
These guys are the best! They can fix anything. I use them for my personal and business vehicles and have always been a satisfied customer:)
JILL GLUCHOWSKI
01:24 30 Nov 19
We took our car to Kenny upon the recommendation of a family member at Thanksgiving dinner! Boy are we thankful we did - Kenny quickly diagnosed the problem and had it repaired all in one afternoon. Plus - he saved us a bunch of money! So happy we found a honest car repair place in Walled Lake! We won’t go anywhere else!
eda m
17:27 06 Dec 19
My headlight bulb needed to be replaced, Kenny's quoted me $336.00, yes $336.00 to change the bulb! I know nothing about cars but this seemed so suspicious. After watching a YouTube tutorial I was able change it myself in fifteen minutes and it cost me $12.00. Again, I know nothing about cars and have never changed a headlight bulb. I thought Kenny's was trustworthy but I was so wrong! I stopped by yesterday to see if they could change it same day since I figured it would be an easy fix and I just didn't want to be bothered doing it. I was shocked after the employee came back and told me the entire bumper needed to be removed to access the light bulb, he said this would be a labor intensive process and would cost $162.00 in labor alone and I had to leave my car there for several hours. Again, I was able to do it myself in fifteen minutes with nothing but a screwdriver. Kenny's Lakes Area Auto blatantly lied to me. What they tried to do to me was scam me, I'm so saddened that for a split second I almost entertained paying. Kenny's auto shop is dishonest and I will never EVER come back.
N O
16:45 06 Dec 19
This is for people thinking to get service here. They are dishonest here! They will quote you hundreds for services that cost under $50. For a place that makes claims of "buliding a relationship" with customers, it's because they want you to come back to be ripped off. "We work hard to build a relationship with our customers based on honesty, respect and trust in our process. - Kenny’s Lakes Area Auto Experts." Owner do not respond, this is not for you. I've copied your cookie cutter respond for you. SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM
John Palkovitz
22:02 10 Dec 19
Highly satisfied with the work that was performed on my vehicle at Kenny's. The staff was welcoming, friendly, and knowledgeable. I was able to schedule an appointment, utilize their after hours drop box service, and even had assistance in picking up my vehicle after the service was performed. Customer service was top notch and made the whole experience extremely convenient. Regarding the work performed, I requested a four-wheel alignment which was completed quickly and now the vehicle tracks straight as an arrow! My daily driver/beater with a heater was treated the same as your Dad's Cadillac! Kenny and team, as a first time customer, you've earned my future business. Nicely done.
Barely Small
15:04 02 Feb 20
Bill and his team were great. Checked in before they started the work with a quote so there were no hidden costs. Checked the next day with a follow up. My go to place!
Adam Majors
11:45 02 Feb 20
This is the only place I trust with my cars, especially my work van. Kenny and his staff understand how crucial time is when my van needs service and maintenance. they got all the work done in less time if i would have gone anywhere else. They also provided transportation to and from my job.
Ryan Warsh
13:28 04 Apr 20
I took my car to Kenny’s for the first time on 4/2/2020. I asked for an oil change ($38) and a brake inspection ($15) which is normally included in the price of a tire rotation but I just bought 4 new tires recently. I was told it would be a few hours so I dropped it off and walked home. I got a text after a few hours with an estimate for front and rear brakes plus a few other recommended services, but I was not pressured to do any of them on the same day. That is why I will certainly take my car back to Kenny’s when I’m able to do these other services. I’m done with quick lubes and corporate chains.
Alyssa Hauser
06:17 21 Apr 20
Kenny’s Lakes Area Auto Experts are the best guys in town for car repairs!Bill and Mike always find time to fit my car into their busy schedule, making appointment times super convenient. Everyone at Kenny’s will always be upfront with you about what’s going on with your car and never up-sell you. Whenever you have a question, they are more than willing to explain what’s going on and how the problem can be fixed. Bonus; you can drop your car off to get serviced & they will take you back to work or wherever you need to go!
Stephanie McKee
23:51 08 Apr 20
This is a great place. I took my car in for new tires. Good service, reasonable prices and most importantly honest people! Grateful they’re close to home.
Pamela Nelson
19:31 20 Apr 20
Efficient, friendly and helpful. I take customer service very seriously. You guys have earned a customer for life. Thank you!
Brian Korn
15:16 18 May 20
i had my car towed up to kennys to have just my engine looked at .well after inspecting my car the said the engine was bad on my car a. Eclipse 07 4 banger they told me to replace the motor it was going to be 4900.That is a outrageous price for a used motor and it was going to already have 123,000 miles on it thats just absurd.i priced the same motor at 3 other places with motor installed with alot less miles on it avg price about 2500-3000 most i seen was midas at 4000 with low miles and a yr warranty so i told them just let me pay for the inspection and i will get my car after having it towed home my window was left down and broken rain all in my car and my battery was over charged so bad it blew acid all over underneath my hood when i talked to them about this they denied everything blamed the towe truck driver for the window and told me to go get a new battery on my own. I dont recommend this place to anyone
MacSPEED .
21:55 29 May 20
I brought my car in for an exhaust leak, Kenny and his guys took care of me. The quality of the work is above par and the communication was great. The car not only sounds great but Also performs well!! I will for sure bring my cars back and will recommend Kenny’s to everyone I know.
Robert Bloomberg
23:51 30 May 20
Kenny’s was very professional, and performed multiple maintenance items on our Jeep. Everyone we spoke with was pleasant and informative. Will definitely be returning next time service is needed.
Robert Van Vaerenbergh
23:17 16 Jun 20
Kenny's is one of the very best automotive repair facilities I have dealt with in over 30 years, their customer service is one of the best. Repairs are done right the first time, all details are provided and the never let me down. During Covid-19 is when I really needed the help and they were there, professional and with true understanding of my needs. No pressure just a true honest customer service. Thank you for supporting your customers and the community of Walled Lake, AWESOME!
clayton banka
16:24 13 Jun 20
I needed four tires mounted and ba6 and was in a time crunch... I called Kenny's and Kenny answered and was able to fit me in right away. My wheels are from a special edition track car and very rare and expensive. I normally do morning and balancing myself at a friend's office that has z auot lab but they are closed due to COVID. So I was very nervous about letting someone work on these rare expensive wheels. I moment I started checking I at the front counter I k ew I had nothing to worry about. The questions they asked me told me I wax in the right place...."are the tire directional?", "Any special places the weights need to go to clear the brakes?" "Do you want us to balance the wheels first and then install the tires?", "Any special requests?" These types of questions set me right at ease as I knew they had worked with high end wheel and tire setups before and not just mom's minivan getting 4 new all seasons that isngoingmto.go 75 down the highway vs my wheels going 150mph down a race track straight away.... So I left And went to grab some lunch and about 45min later I got a text message letting me know my tires were complete, that was pretty cool! We all get texts from the dentist,but you auto shop is even cooler. The tire were perfect and the wheels just as I had dropped them off. VERY happy with the service I received at Kenny's. Will be back if I ever need their help again!!
adam pierce
22:37 07 Jul 20
I've been going to the guys for years and they haven't let me down yet. Very professional and knowledgeable. I've relied on them for basic maintenance and serious repair. They're always honest about what needs to be done and what can wait for a later date to manage overall cost. I've also relied on them for HPDE track-day inspections. I have no doubt that these guys are the real deal.
Jodi cranis
00:40 10 Jul 20
Kenny and his team are very professional, friendly and knowledgeable. They educated me on what needed to be done and finished the work quickly so I could get back on the road! I highly recommend them and will continue to use them for future work.
Patrick G
10:49 15 Jul 20
I'm reluctant to post a review for this place, because having a mechanic you can trust is something you keep to yourself. My family has trusted their cars to this place for years and that's because you can count on honest advice and consistent quality work. This place is a rare find.
Denton Laura
18:32 27 Jul 20
Very happy with their work! Quick turnaround and honest pricing! They always go the extra mile to make sure everything is done right! I highly recommend them!
Josephine Bumgarner
12:33 21 Aug 20
Kenny's Auto was a great experience! Everyone was professional, honest and super helpful! Their price was very competitive.I couldn't believe how much better my vehicle ran after they repaired the exhaust!I will not hesitate to take my vehicle to them again. They were a great find.
Lois Bez
21:06 02 Sep 20
Friendly, professional service. The are able to spot small things before they become big, expensive things. Have used them for many years. They have my trust!
Mark Martinez
21:57 03 Sep 20
Extremely poor customer service, rude and will post his name on social media. And tell everyone I know what happened. The two people who referred me to this place said they will never go back again . To the guy from Kenny's was it my skin color? Only you and I know right now. Don't think you can speak down to grown and equal man. I will share my experience with everyone at work and friends and social media. The worst example of a neighborhood auto repair shop.
Andrew Seltz
21:58 30 Sep 20
Great customer service and speedy repairs. I would use again and recommend to others. Thanks!
danelle aboud
19:46 13 Oct 20
They were fantastic. Got me in and out quickly. Very professional and better quality for the price than the big chains. Will be back for sure!
Katty Kerst
22:29 16 Nov 20
I Love Kenny’s auto. Everyone is so professional and respectful, not to mention so very kind. They always backup their work and are super flexible. It’s the only place I can trust with my can. Thank you guys! Katty.
Sarah Williams
22:30 07 Jan 21
My daughter has taken her vehicle here many times since it’s close to her house. I’m confused, when you get an oil change, isn’t the shop supposed to check the other fluids as well and top them off (or at least let the customer know they’re low). She didn’t have a drop of washer fluid in her reservoir and it wasn’t even mentioned? She also has an older car and can’t afford to get all the needed repairs done at once and has to space them out. On her checkout papers it mentioned a problem and next to it said, “don’t bother writing again.” Umm, excuse me?? It takes less than 10 seconds to write a simple sentence. I’m not sure if they see a young woman by herself and think they can swindle her but I would stay far away from Kenny’s.
Taylor Jasgur
00:23 09 Jan 21
Been using their services for years! Quality service every time and very friendly staff! The best part? They’re also dog friendly!
Renee Jasgur
00:24 09 Jan 21
Whenever I need anything auto related I go to Kenny's. They always have the car ready when they say and they always seem happy to see me.
David Lawrence
18:29 21 Jan 21
Courteous, honest, timely service and fair prices. That’s hard to find these days. You can trust them.
Marc Moote
14:03 28 Jan 21
I had a used Jeep Wrangler inspected with full intent to purchase. I brought it to Kenny’s because I know the experience and integrity of Marty Burns who provided a thorough inspection. I am so thankful that I did. Marty and Kenny’s Service saved me from a $20,000 mistake since the vehicle had so many unseen issues. Thank you!
Kristina Howald
01:08 05 Feb 21
Kenny and the crew are awesome! I previously used Kenny’s when I was a young driver moved away for about 10 years. I recently moved back. I just brought my vehicle in for maintenance and they remembered the truck I used to drive! They really care about their customers and their needs for vehicle maintenance. They provided me with suggestions for my next maintenance and will do the research to have it ready when I come back. Awesome people and I would highly recommend them to anyone!
Payten Mukavetz
17:29 06 Feb 21
My family has been going to Kenny’s for years and we always have nothing but great things to say about them. They work with us on payments and price and it truly does feel like a family helping each other out. We’ve had pretty much any car issue you could think of fixed here and have even purchased vehicles from them. We truly appreciate all of the work and time kenny’s auto puts in for us and always going the extra mile!!
Nadia Nacho1985
17:35 11 Feb 21
Mike was very nice and explained everything completely and did wonderful work. Thank you. Good recommendation for woman. Very respect.
Dana Swartz
19:49 15 Feb 21
The clutch went out on my son's Audi. We originally took it to another shop that was closer to where the car broke down. Not only did they not have the correct tools to repair the clutch, they diagnosed it as the incorrect part.The staff at Kenny's arranged for the vehicle to be towed and were able to repair the clutch quickly. Almost all of our business was done over the phone so I never had to go to the shop except to pick up the car after the repair was complete.I highly recommend checking them out for honest and top notch service and repairs.
Chuck K
21:11 19 Feb 21
Have been taking our cars to Lakes Area Auto for many years. Have a family of Six and Three vehicles. No stranger to repairs as you can imagine. Always treated as a valued customer and a neighbor. Have never had an issue with any repair. If I ever did however I am more than confident that the issue would be resolved positively. Kenny , Bill and crew are great. Recommend unconditionally!!
Sandra
04:07 15 Mar 21
Channel fox 2 Detroit's weather mans most trustworthy auto repairs. Derek Kevra weather man meteorologist professional and personable and friendlyHe's on Fox 2 Detroit's weather Authority and on the nine Derek and fox 2 professionals and get down the Fox 2 crew at 9AM is so relatable and personable in real time check them out ! I will go see Andy's trusted auto repairs. Thanks too Fox 2 Detroit's my favorite news station 100%Sandra
Joel Alam
23:18 18 Mar 21
Excellent service. Timely and efficient. Great value. I trust these guys to do it right. Very impressed.
Andrew Buchanan
19:05 23 Mar 21
Kenny, Mike, Bill and their crew are the only people I recommend and use on my personal vehicles. They will never sell you something you don’t need, they are honest and very professional. I’ve walked in there thinking I needed a bunch of stuff, they check it out and replace only what is needed. I’m working on taking my Honda to a million miles, and with their care, it will happen. Thanks guys!
Alex Dube
22:44 02 Apr 21
I went to Kenny's, an hour away from my home, because they were highly recommended from a fellow member of my car club. I had a very challenging job for them and they enthusiastically took that challenging and came through for me on time.Seeing as my race car is old enough to vote, we expected some surprises to come to light once disassembly began, and of course there were some. Not their fault, my care is old and battered. Not only did they find solutions to these issues but they did a great job. As for professionalism, they communicated every step of the way as we approached the job, and when decisions had to be made we communicated through those as well. I am 100% confident putting my life at stake going 110+ miles an hour in this car at SCCA sanctioned race tracks. They will be seeing me again, hopefully not before the end of the season.
Heather Porrett
23:51 08 Apr 21
I've had all my Cadillac service done here and also had some electrical issues that nobody could figure out. Even the Cadillac dealership only wanted to start changing sensors without really knowing the problem. Called Kenny's and he knew exactly the common problem that this car has. Took it in and it was fixed right the first time. I highly recommend this place for all auto repairs. Very professional with excellent service.
Jacob Rosen
16:34 20 Apr 21
Kenny, mike and bill are great Outstanding family atmosphere. The level of expertise is amazing - they know exactly what they are doing and can explain everything to you clearly with easy to understand terms. As someone who loves cars, there are not many people I would let work on my cars; however, I trust them completely to ensure my car is running and preforming properly. I would and do recommend them to anyone and everyone.
FrizzleFry Debris
21:10 10 May 21
I took my car to Kenny's at the end of January for repairs. I informed them that I was smelling burning oil and that there was oil in my coolant tank and I was concerned that there was an issue with the engine oil cooler. They inspected the car and on the first inspection paperwork it states that there is a gasket leak in the cooler but that it is "not the cause of the issue" and they replaced my radiator because the transmission cooling line was bad and supposedly flushed 10 gallons of fresh coolant through the system.I paid them and picked up my car, drove it not even a mile down the road and was still smelling burning oil so I checked the coolant tank and found more oil in the tank so I took it back to Kenny's immediately and told them. They said it was just some residual oil from the repairs, that more might come out as I drove around and that I should bring it back up soon for another flush. The attitude we got from Bill was very unprofessional and rude.Fast forward to May and I am once again experiencing the same issues so I took it back up to Kenny's for another inspection. This time the paperwork states that the engine oil cooler has failed and is leaking oil in to the cooling system and they want to charge me again for the repairs as this is a "separate issue", but this issue was stated on the first set of paperwork. Again, Bill was rude and unprofessional on the phone and was making snide comments about my father-in-law.I came up to pay for the inspection and pick up my car, I requested to speak with Kenny, the owner, whenever he was available and was told that that would be pointless and that he would side with what his technicians say before a customer. Prior to picking up the car, I was driving past Kenny's everyday on my way to work and never noticed that my car had moved. Also, when I got home and popped my hood I noticed that the coolant reservoir cap was not even screwed on to the tank and was just sitting underneath the hood. I was recommended to this shop by multiple members of the community and am greatly disappointed with the type of service I received.
Bart S
21:12 26 May 21
Kenny’s team is always friendly and service is done well. They always take care of my daughter and son if they need help with anything like changing wiper blades or lights. Very friendly and reliable
Sheila T
20:24 02 Jun 21
I bring my car from Grand Rapids, MI to Kenny’s because I trust him and his staff to find the issue(s) going on with my vehicle and fixing them so I can have peace of mind. Their pricing is always fair and I will continue to bring my car there. It’s all about great service for me!
Zack Toren
23:51 02 Jun 21
I bring all of my vehicles to Kenny for everything from basic maintenance that I don’t feel like doing myself, to major services. He is accommodating of my wide range of vehicles from a Nissan Skyline to a Chevy Volt, and even my VW Toureg. Kenny’s guys can do it all and are always professional from start to finish. Highly recommend if you’re even remotely in the area, I drive 40 minutes just to not have to deal with other shops and know they will handle everything without me having to worry.
Brad Doerr
23:11 03 Jun 21
Quick turn around and great service on an alignment for my old BMW I just rebuilt the rear suspension on.Recently had another item on a car I couldn't take care of myself. My current Cadillac STS needed a new radiator and AC condenser. After replacing the condenser I needed a shop to charge the AC. Kenny's got it in and out quick and the price was about what I expected.I do most of my own work but for those things I can't do I will keep taking them back to Kenny's!
Sean Grogan
20:04 03 Jun 21
Kenny, Mike, Bill, and his entire crew of certified technicians are the best in the business. I've had a number of my vehicles serviced at Kenny's at this point ranging from basic tire mounting, full suspension overhaul, and even transmission/clutch work.There's no one else in the area I would ever trust with my vehicles, do yourself a favor and take your cars to Kenny if you want it done correctly, and honestly.
Janet Peppler
23:58 16 Jun 21
The friendly service at Kenny’s is a delight. It’s hard to find such quality work at reasonable prices. The job was well explained and quality completion was timely. I will use this facility again and again!
Susan VanHellemont
14:43 19 Jun 21
I primarily worked with Mike, but the other gentlemen working there with whom I came into contact were friendly, welcoming, professional, and positive.Upon inspection of my vehicle, I received a printed, detailed description with verbal explanation of the needed repairs. All of my questions were answered until I was totally knowledgeable. Every item included an exact cost of labor and parts. (Upon completion, there was no attempt to increase any of those prices.)I was given a time frame for the work completion. It was actually finished sooner.Honesty and respect are paramount with me. I definitely received them from Kenny's!
Kayla Rosen
02:24 20 Aug 21
Kenny's Lakes Area Auto always provides great customer service. They are quick, kind, and ensure your car is completed on time. They are one of the few places I trust with my car to provide quality service.
Andrea Williams
14:50 31 Aug 21
On the advice of a friend I drove out of my way to take my van to Kenny’s for repairs. It turned out to be stellar advice. Our experience with Bill at Kenny’s was the kind of customer care that you don’t see much anymore. He took care of our van, but he also got to know us as people. The people at Kenny’s are honest, kind, straightforward, and most importantly THEY KNOW CARS!! I will be back, and I’ll be telling my friends and family to go to Kenny’s as well.
Margaret Horne
18:49 16 Jun 21
Lakes Area Auto is professional and their mechanics are highly skilled. This place has been around forever and they treat you like family. I highly recommend them and feel confident when I bring my vehicles here.
Good Vibez Garage
00:51 13 Sep 21
The team at Kenny's was very professional as I got a front-end alignment done on my truck. They greeted me by name as I walked in, and the job was completed in a timely fashion and at a fair price.
Amy Kay
16:14 23 Sep 21
Always a great experience, everyone is helpful, not doing unnecessary work, I can count on honest work done quickly and efficiently.
Yvonne Sampson
18:44 25 Sep 21
I had my car towed to Kenny's because it wouldn't start. Although I hadn't used them before, my mom has and was always happy with the service. When I called in about it ahead of time, they let me know they wouldn't be able to look at it for a week or so (I appreciated them telling me that ahead of time) and how much it cost to diagnose a non-starting car. They texted me exactly a week later to let me know it started just fine for them, but when they put it on the lift they saw part of my subframe had rusted and broken completely in half. He let me know it was not safe to drive. They did not even mention fixing it (I'm sure because realistically it wouldn't be worth it being an older car and all), and didn't charge me to diagnose the non-starting issue since it started just fine for them. I appreciated the honesty so when I get a new car, I'll definitely be seeing them when it needs service.
Mike Johnson
21:38 05 Oct 21
Kenny’s auto is not the easiest or most convenient place for me to get to. I have to get to and on 275, then go up M5, all through Walled Lake, etc. It takes me a good 25-30 minutes to get there, and I pass a lot of other mechanics on my way in. Not convenient at all.You know what’s far less convenient? Having your car not function properly because it hasn’t been maintained or repaired correctly. Having to pay thousands of dollars to dishonest mechanics who do more work than is needed, or replace unnecessary parts and perform unneeded maintenance or service. Having to deal with delays and excuses from lesser shops as to why your vehicle isn’t fixed after the work they did. I say all this from personal experience.I drive all the way to see Kenny, Mike, and Bill because they’re honest, reliable, and they know what they’re doing. I can trust them with my cars which I am extremely picky about. Kenny’s is the ONLY place I will take my Corvette to. They used to have pretty good popcorn too.So while I generally won’t spend a half hour in the car driving to get an oil change, I do it without hesitation when something else is needed because I know it will be done correctly and the peace of mind alone that comes from that is worth the trip.
Ron Jasgur
22:25 29 Oct 21
Dropped the car off in the morning, picked it up in the afternoon with fresh oil, rotated tires, and new front brakes. They'd been squeaking since before my last oil change and I expected to have to get them replaced 6 months ago, but they assured me it wasn't time yet. Couldn't believe it but I appreciated that they didn't just tell me I needed them. I was going to get them replaced there anyway and they said I'd be due with the next oil change. The dealerships never told me I wasn't ready for something...they always said I needed something else repaired. I trust the people at this place and recommend them often.
Jake
18:12 08 Nov 21
Kenny and his team consistently go above and beyond. Not only is the service quality but is also affordable. I can now drive with peace of mind thanks to Kenny’s Lakes Area Auto Experts. Would highly recommend.
Dan Glasser
15:27 23 Dec 21
This was my first time taking my vehicles to Kenny's, as we just moved here recently. Both vehicles needed oil changes and a few other things (tires, sensors, etc) after driving across the country. Kenny's came recommended to me from a family member, and I have been very impressed! The communication is top notch -- they will very clearly tell you exactly what work needs to be performed, and how much the cost (parts and labor) will be. Both parties (owner, shop) sign and agree to this work/cost prior to anything being done so that there are no misappropriations afterwards. They performed the work they said they would in a very timely fashion, I had both cars back in just a few days. On top of that, they were very knowledgable about my vehicles recommended work schedules, and worked with me on what was needed after hearing what work had already been performed. I am very picky about who works on my vehicles, preferring to do most of the work myself. It's very good to have a trusted shop tho, if I just can't find the time or am stuck on something. Based on what I've seen, I would absolutely trust Kenny's to work on my vehicles again.
Rob Pesick
22:02 01 Jan 22
Kenny’s Is the only place to have your car serviced. The staff is fantastic and the service is second to none. Kenny’s is the only place that services my cars!!
Kim Beauregard
18:38 14 Jul 21
No one takes better care of my cars.....your crew has gone above & beyond, more than once for me!Always Superior Service at reasonable cost!!!
Rosa Lompra
22:30 19 Jan 22
First time customer. I will definitely return and recommend! Another place told me it would be a couple of weeks before they could even look at my car for an estimate.I called in the morning. Kenny’s said bring it in. My car was ready before 4:30!
Happycappy
13:48 16 Feb 22
My 2006 Chrysler mini van broke down on a Saturday and I randomly chose this place bcz it was close. I called on the Monday after the Super Bowl, expecting less than stellar service, but was pleasantly surprised when Mike Lewis answered. I explained that the van had died while driving and he was very upfront about when he thought the car could be looked at, stating that it could be a few days, he made sure I understood what to expect before he sent over the inspection agreement. Later on THAT SAME DAY, he called and went over their findings and sent pictures of other parts that were safety issues. He went over everything that he thought was necessary and some things that I could hold off on. Mike made me feel comfortable and took the time to explain all the details. As a woman (and one who doesn’t really understand car repairs and jargon) I have often felt unsure of what is really a necessary repair, what is the up sell, what should I do? I did not feel that way AT ALL. After texting over the quote, I sent it to some male family members (car guys) and they agreed it was honest and a fair deal. To top it all off it was READY THE SAME DAY. I am elated to find a shop that I trust and highly recommend you call them next time you need work done.
Bill Elliott
18:34 18 Feb 22
Excellent service I always prefer to have my oil changes and rotations done at a proper shop so I get a proper safety inspection and a heads up on any repairs or maintenance ahead.
Rob Pesick
20:17 16 Mar 22
Another great experience at Kenny's Lakes Area Auto Experts! Just got a new (older) car and I need it to last for a long time. So, the first stop is Kenny's to keep it on the road and running like new! As always, great staff, great experience.
Bekah Eslin, M. D.
20:24 22 Mar 22
I’ve used Kenny’s twice after they came highly recommended by others. I had only used dealer services initially, but have been VERY impressed with their honesty, fair prices and attention to detail when explaining issues with the vehicle. They do not try to upsell, only make recommendations based on the mileage and ages of your vehicles. The employees are friendly and easy to work with and, frankly, it is one of the few places you can call and actually always speak to someone!They have an easy drop box for keys, with an envelope to list what you need looked at, your call back number and car details. One of our areas best keep secrets!
Jordyn Kay
18:21 21 Apr 22
I only ever take my car here and would never consider taking it anywhere else. I know I’m always in good hands and trust everyone that works at Kenny’s.
Tina Edgington
15:55 23 Apr 22
ABS light came on and they got me right in and fixed my Jeep, I will recommend this place to everyone! I was told by another place that the Jeep was not safe to drive and Kenny’s found that it was just a sensor and had it repaired in one afternoon!
Moe Fahim
09:21 24 May 22
I’d like to thank Mike of Kenny’s Lake AutoDue to him being so rude to me, I decided to do the work myself and saved a bunch of money!His attitude was horrible. I’m never going to spend any of my hard earned money at this facility after being treated as I was.Go to Tuffy’s right around the corner for better service. Trust me
Troy Klunder
03:06 02 Jun 22
I am not from the area and my suv broke down.It is nerve racking when you know nothing about the area. The tow truck drive said hands down bring it to Kenny's. Kenny's came through for me! They found that my starter went bad and was able to replace it and get me back rolling. I would like to thank everyone at Kenny's for all the help and great communication. Keep up a great work!
Mike Staruch
18:22 24 Aug 22
I am new to the area and needed work done on my car - one electrical issue and the other air conditioning related i was impressed by the Professionalism from everyone in the shop. They took the time to explain the work that needed to be done and the costs associated with the work to be done. They completed the work on time and was priced as they quoted. I would recommend this Professional Auto Repair location to any one who asks me. Great Job
Curtis Massoll
16:22 24 Aug 22
Excellent Auto Repair shop! The staff in the front is educated and always polite. The mechanics in the back are top notch and willing to show and explain anything to you. Highly recommended!
David Gordon, MD
14:01 29 Aug 22
You can’t ask for more or better service. It all boils down to integrity and work ethic. All of these guys , and it all starts from the top, have these qualities in spades.
David Finchum
23:04 16 Sep 22
Little back story first; I'm a car guy, but I like driving them.... I'm too neurotic to work on them. I see what mechanics do and yeah... I suppose if I had a whole week, I could do the job that just took them an hour. I also recently moved away from all my formerly local mechanics.I have been using Kenny's for my alignments and oil changes on my Corvette based on multiple high recommendations from other enthusiasts in the area.I had just finished up Solo Nationals in Lincoln, Nebraska and upon leaving the event, I felt the car go into ice mode (which it seldom does). Further driving would confirm what I already had a feeling was the issue.... the dreaded brake booster failure. Not my first rodeo with this, and sure enough, my 06 uses the same booster from the C5, which was a previous car of mine.I called Kenny's from Nebraska... these guys are busy so it helps to call a week in advance. They took me in and confirmed the failure on Wednesday.... I have an event on Sunday, but I'm told "Best part availability is two weeks out".... unfortunately makes sense... so many parts for these cars are discontinued now.After some discussion, Kenny's allowed me to look for a quicker source of parts.... their weren't many.... I had a booster overnighted in and I was at the shop at 8am on Thursday. They said they'd get to work right away..... 1 or 2 pm rolls around "Car is done"If you've changed a brake booster on a Corvette, then you already know this can be a bit of a pain... especially the first time since the assembly clips are in place from the factory. Kenny's not only had this done super quick, but the price was ultra fair for this work.... seriously not an easy (or fun) job by any stretch and I was fully prepared to be charged more than I was based on that.I'm not surprised if these guys are tired of seeing me by now, as I've been there every other week, but they've done great work and certainly earned my return business time and again.5 STARS only because Google doesn't have 10.
Stu Raben
16:43 29 Sep 22
I started going to Kenny‘s lakes area auto experts about 20 years ago. From the first visit, that feeling of anxiety when you go into a repair facility disappeared. They are patient, professional, and have some of the best technicians I’ve ever spoken to. When you go in to have something done, they will readily tell you if you don’t need it or, in fact, will tell you if it’s covered by a dealer service bulletin. This means that it can be repaired at no cost. They give up their profit For their customers well-being. Thanks to Kenny and the whole staff for their assistance over the last 20 years.
tim mcphail
18:54 21 Sep 22
Been taking my vehicles to Kenny's on a regular basis and couldn't be happier! Staff is friendly and gets the job done right. Ashton O'Day is one badass mechanic!
David Ruggles
15:15 23 Dec 22
I have been using Kenny's (Detroit Garage) for a few years now. They are always honest, timely, and do a great job. Very friendly too. I always recommend my friends to take their cars here, and I will continue to take my truck there when needed.
Michael Pickens
14:25 06 Jan 23
Scheduled maintenance for 2019 Lexus RX350. Oil change, filter and tire rotation plus inspection of brakes, and rotors. Work was completed promptly without any issues at a very fair price. They will gladly provide an estimate.
E. Perry
19:11 06 Apr 23
I went in for a tire repair to find out that I had a nail in my tire well, they replace the tire for me got me back on the road in less than 24hrs real nice place and people, they also have digital summary that updates and keeps you in the loop as they work on your vehicle.
YS Won
21:29 05 Jun 23
I declined their repair work offered after I found out they tried to charge a lot more than the dealership to fix a simple trouble. I still had to pay for the inspection, though.They also told me to do the rear break pad by scaring me that it would start to damage the calipers otherwise. A dealership says that it can be done after some more mileages.It was my first time to visit this place. I shouldn't have trusted the good reviews.They are not honest and friendly to explain the problem and the cost.I would never go back here for any services.
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Kenny's Lakes Area Auto
Average rating: 11 reviews
Jun 1, 2018
Great service with high quality work. The front desk people, Bill & Miike, are top notch guys and really know their stuff. The guys doing the repairs do a great job. I’ve been taking my vehicles to Kenny for many years starting when he was located on Haggerty rd. Kenny’s a very capable and knowledgeable guy who cares a great about his employees, his customers and his community. I’ve never had a problem with their service or quality of work. I only have one vehicle now and it’s great that they have a shuttle service. Ken’s dad, Jerry, is a great shuttler and I enjoy talking with him on the rides to and from the shop. Costs are very reasonable for the high quality work they do.
Nov 8, 2017
I had alot of electrical problems on my silverado and some bad computers, the truck would not start, so kenny and his crew got the truck running great. I would recommend them to fix your car or truck
Oct 30, 2017
I am a newcomer to Kenny's Auto Repair. I think they do a superior job vs the dealers at a more reasonable. The staff are helpful and courteous. I am very pleased with the level of service I receive at their shop. I strongly recommend you try their service next time your car needs attention. You won't be disappointed.
Aug 20, 2017
Kenny and his team took great care in finding what was wrong with my Jeep and getting it fixed in a timely manner. - From Facebook Reviews
Aug 4, 2017
Kenny and his staff have ALWAYS gone over and above for me. It's much easier for me to just take my car to one of the hundreds of other places, but I'm happy to make the drive to make sure that my car is safe for me and my kids to drive. AND also for the honest work and estimates that go into car care. I refer everyone that's looking for car care to Kenny and the team at Kenny's Lakes Area Auto! Good people who truly care about their clientele. - From Google Reviews
Aug 1, 2017
Kenny is proud of his business. So proud, in fact that a few years ago he changed it from "Mufflers and More" to Kenny's Lakes Area Auto Experts. Not the type of guy that wants to hide anything. Yes, stuff happens and there's not a business out there that can say they've never screwed up, but the best measure of character - for ANY business - is what they do when (not if) something goes wrong. I trust Kenny and his team to always take care of car troubles in the Walled Lake area. - From Google Reviews
Jul 15, 2017
Kenny himself is a tried and true, consummate professional in every sense. My experience there was exceptional, well sorted, inviting, and exceeded all of my expectations.
Having dealt with countless shops like this before, I can easily refer this one as a cut above the rest.
I will be back for future service. - From Google Reviews
Jun 28, 2017
Kenny and company are awesome. They've taken great care of me and my cars. I'm EXTREMELY picky about who I let touch certain vehicles, especially ones I consider my "toys", and Kenny and his crew are at the top of my very short list. They did an awesome job lifting my F150, and the A/C blows nice and cold in my Corvette. My work truck is nice and quiet now too after they rebuild the rear end. There are a lot of places closer to me than Kenny's, but the peace of mind I have knowing my vehicle is in good hands is worth the drive to me. - From Facebook Reviews
May 22, 2017
Kenny and his team did awesome work on my car's transmission and differential! Professional, thorough, friendly service. I'm a client for life. Highly recommend them. - From Google Reviews
May 5, 2017
Just had KLAAE throw a new set of tires on my car, fix the alignment, and flush the brakes to get ready for a vacation trip today. Bill, Mike and the guys in the back took great care of me and got me on the road right away as usual. Excellent folks to work with and the popcorn makes a great breakfast while you wait. - From Facebook Reviews
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